We’ve re-started our production facility in Gurgaon from 13th April 2020, although with limited capacity. As a packaging supplier to essentials category, we intend to fulfil orders for food, pharma & healthcare customers at this moment.

For any urgent orders or needs, please get in touch with your account executive or contact at sales@geipl.com or customer.support@geipl.com. Delivery may be possible to select locations only due to lockdown restrictions.

Take care & Stay safe!

Our sales & technical support teams continue to be available during this lockdown period (Working From Home). If you wish to contact us for any of your support or project needs, please do get in touch.

Useful Info.:

• Toll-free No.: 1800-102-0170
• Sales: sales@geipl.com; customer.support@geipl.com
• Support: technical.support@geipl.com; amc.support@geipl.com

You may also reach out to your respective account managers (sales or support reps) directly, available on Mobile or Web (online meetings) weekdays, Mon – Fri, 9:00 AM to 5:30 PM.

Note: Our production facility in Gurgaon remains closed until 14th April although we continue to accept orders & will schedule delivery on the first-come-first-serve basis, post-lockdown period.

Take care & stay safe!

In view of the complete lockdown of most major cities & safety measures put in place, we will be closing our Gurgaon plant (production & dispatches) from 23rd to 31st March. WFH teams will continue to operate remotely & provide support services to customers that may remain operational.

Let’s stay connected & stay safe!

In midst of Covid-19 pandemic & guidelines issued by government & health authorities, we have put in place Business Continuity Plan (BCP – contingency plan). Following emergence measures are being implemented, effective from 19th to 31st March.

Work From Home (Sales, Service & Support teams) – We are implementing WFH for all sales & technical support teams across all regional locations with immediate effect. Please be assured that our sales or support rep is available remotely (Mobile, Email, Web) for any product (order fulfilment) or technical support (hardware or software) needs, Monday – Friday, 9AM to 5PM as usual. Response (turnaround times) may be delayed due to remote infrastructure.

*On-site support (client location) will be restricted during given period although please do reach out in case of emergency (mission-critical) needs, and we shall designate available field resources (limited). 

On-site Plant (production & logistics operations) – We plan to operate at 50% production capacity (reduced on-site team strength that will work on rotation basis) during next two weeks. However, production of your orders, billing & dispatch will continue on daily basis although lead-times may stretch from 1-week to 2-weeks (estimated) given supply chain/ logistics disruptions.

*Please be ensured that we have adequate Inventory/ safety stocks at present (equivalent to 1-2 months supply) with no current shortages reported by our suppliers. Although we will keep you informed of foreseen delays for your orders. 

Health & safety- Importantly, for on-site / remote teams, well-being of our employees remains top priority & regular sanitisation/ health checks/ sensitive-area monitoring will be done, on daily basis, to minimize risk.

Finally, a humble request to our customers to keep payment cycles moving & help with release of open/ overdue bills > 30 days (to ensure un-interrupted business). On our part, we are committed to paying our vendors or suppliers on or before due date.